Refund Policy

Introduction

Welcome to Extract Image to text, a professional online OCR tool designed to help users extract text from images quickly and accurately. Our platform provides a reliable Image to Text Converter that uses advanced OCR technology to convert images, screenshots, and scanned documents into editable text.

We believe in transparency, fair billing practices, and responsible service usage. This Refund Policy explains the conditions under which refunds may be granted for purchases or subscriptions made on our text extraction tool.

By using our platform, you agree to follow our Terms and Conditions and Privacy Policy. These policies ensure that our OCR services remain secure, fair, and trustworthy for all users.

Billing Transparency

At Extract Image to text, we aim to maintain clear and transparent billing practices. Any payments made for premium features of our OCR tool will be clearly displayed before the transaction is completed.

• Users will see the full price before completing payment.
• No hidden charges or unexpected fees are applied.
• Subscriptions renew automatically unless canceled by the user.
• Users may cancel their subscription at any time before the next billing cycle.

Our goal is to ensure that every user fully understands the payment structure before purchasing access to our Image to Text Converter.

Refund Eligibility

We provide refunds in certain situations where users experience genuine issues with ouronline OCR tool. Refund requests may be approved under the following conditions:

• A payment was processed accidentally or duplicated.
• The premium features were not activated after successful payment.
• A verified technical error prevented the service from functioning properly.
• Billing errors occurred due to system malfunction.

To request a refund, users must submit their request through our Contact Us page within 7 days of the original purchase. Our support team will review the request and respond promptly.

Non-Refundable Situations

To maintain fairness and protect the integrity of our platform, refunds cannot be issued in the following cases:

• Change of mind after purchasing a subscription.
• Failure to cancel a subscription before automatic renewal.
• Misunderstanding of how the OCR tool functions.
• Issues caused by internet connectivity or user devices.
• Violation of our Terms and Conditions.

We encourage users to test the free features of our text extraction tool before purchasing premium access to ensure the service meets their needs.

Subscription Cancellation

Users may cancel their subscription at any time. Once canceled:

• No further billing will occur.
• Users can continue using premium features until the current billing period ends.
• No partial refunds will be issued for unused subscription time.

This policy helps maintain fair access to our Image to Text Converter and ensures responsible usage of our platform.

Refund Processing Time

If a refund request is approved, the refund will typically be processed within5–10 business days. The time required for the funds to appear in your account may vary depending on your payment provider or bank.

We work with secure payment providers to ensure safe transactions when using our online OCR tool.

Payment Methods

Payments for premium services may be processed through trusted third-party payment processors.

• Credit and debit cards
• Online payment gateways
• Other supported digital payment methods

For security reasons, we do not store sensitive payment details on our servers. All financial transactions are handled through secure payment systems.

Fraud and Abuse Protection

To protect the reliability of our platform and maintain fair access for all users, we actively monitor suspicious activity on our OCR tool.

• Fraudulent refund attempts may result in account suspension.
• Automated abuse of our online OCR tool may lead to permanent account termination.
• Attempts to bypass usage limits or misuse our services will be investigated.

These measures help ensure that our Extract Text from Images service remains available and reliable for legitimate users.

Service Availability Disclaimer

While we strive to maintain high availability of our Image to Text Converter, temporary interruptions may occur due to maintenance, updates, or technical issues. Such interruptions do not automatically qualify for refunds unless a verified system error prevents access to paid services for an extended period.

Policy Updates

We may update this Refund Policy periodically to reflect improvements to our services, changes in legal requirements, or updates to our OCR platform.

Whenever changes are made, the updated version will be published on this page with a revised Last Updated date.

We encourage users to review this policy regularly to stay informed about our refund practices.

Contact Information

If you have questions regarding payments, billing, or refunds, please contact our support team:

Contact Us